Privacy Policy for QuailMail.io Last Updated: 20-02-2025
QuailMail.io
("we," "us," or "our") is committed to protecting your privacy. This
Privacy Policy explains how we collect, use, disclose, and safeguard
your personal information when you use our website, platform, and
related services (collectively, the "Services"). By accessing or using
QuailMail.io, you consent to the practices described in this policy.
1. Information We Collect We collect information to provide, improve, and secure our Services:
A. Information You Provide Account Data: Name, email, company name, and password when you sign up. Payment
Data: Billing address, payment method details (processed securely via
Stripe/PayPal). We do not store credit card numbers. Email Campaign Data: Email content, recipient lists, and analytics (e.g., open rates, clicks). Communications: Support requests, feedback, or survey responses. B. Automatically Collected Data Usage Data: IP address, browser type, device information, pages visited, and timestamps. Cookies/Tracking:
We use cookies and similar technologies (e.g., Google Analytics) to
personalize your experience and analyze trends. You can manage cookie
preferences via your browser settings. C. Third-Party Data Email
Recipients: We process recipient email addresses and engagement data on
your behalf. You confirm you have lawful grounds to share this data with
us.
2. How We Use Your Information We use your data to:
Deliver, maintain, and improve the Services (e.g., email flow builder, bulk sending). Process payments and communicate updates. Monitor usage trends and personalize your experience. Secure the platform, prevent fraud, and comply with legal obligations. Send marketing communications (you may opt out at any time).
3. Data Sharing and Disclosure We do not sell your data or your recipients’ data. We may share information with:
Trusted Service Providers: Payment processors (Stripe, PayPal), email delivery services (e.g., AWS SES), and analytics tools. Legal Compliance: To comply with laws, respond to subpoenas, or protect our rights. Business Transfers: In mergers, acquisitions, or asset sales (users will be notified).
4. Your Rights and Choices Depending on your location, you may:
Access, correct, or delete your personal data. Opt out of marketing emails (via unsubscribe links). Object to processing or request data portability. Withdraw consent (if processing is consent-based). To exercise these rights, email [privacy@quailmail.io] or use account settings. We will respond within 30 days.
5. Data Retention We retain your data only as long as necessary to:
Fulfill the purposes in this policy. Comply with legal obligations (e.g., tax records). Resolve disputes or enforce agreements. Account and campaign data are deleted upon account closure.
6. Security Measures We implement industry-standard safeguards, including:
Encryption (SSL/TLS for data in transit, AES-256 for data at rest). Restricted access to personal data. Regular security audits and vulnerability testing.
7. International Data Transfers Data may be transferred globally. For EU/UK users, we rely on GDPR-compliant mechanisms (e.g., Standard Contractual Clauses).
8. Third-Party Services Our Services integrate with third parties (e.g., Zapier, CRM tools). Their privacy practices are governed by their own policies.
9. Children’s Privacy We do not knowingly collect data from individuals under 13. Contact us to report accidental collection.
10. Updates to This Policy We may update this policy periodically. Changes will be posted here, and material updates will be emailed to users.
11. Contact Us For questions, requests, or complaints, contact: Email: contact@quailmail.io
