Terms and Conditions for QuailMail.io
Last Updated: 20-05-2025

Welcome to QuailMail.io ("we," "us," or "our"). By accessing or using our email automation and marketing platform (the "Services"), you agree to comply with these Terms and Conditions ("Terms"). If you do not agree, do not use our Services.


1. Acceptance of Terms
By creating an account or using QuailMail.io, you confirm that:

You are at least 18 years old or legally authorized to agree to these Terms.
You will comply with all applicable laws and these Terms.

2. Account Registration
Accuracy: Provide accurate and current information during registration.
Security: You are responsible for safeguarding your account credentials and activities. Notify us immediately of unauthorized access.
Prohibited Use: Do not create accounts for abusive, fraudulent, or illegal purposes.

3. Use of Services
A. Permitted Use
You may use QuailMail.io to:

Build email workflows and campaigns.
Send bulk emails to recipients who have consented to receive communications.
Analyze campaign performance via our tools.
B. Prohibited Activities
You agree not to:

Send spam, phishing emails, or unlawful content.
Violate anti-spam laws (e.g., CAN-SPAM Act, GDPR, CASL).
Use purchased, scraped, or non-consensual email lists.
Reverse-engineer, hack, or disrupt the Services.
Share accounts without our permission.

4. Payment and Billing
Subscription Plans: Fees are billed monthly/annually based on your plan.
Payment Methods: Processed via Stripe, PayPal, or other approved gateways.
Refunds: Subscription fees are non-refundable unless required by law.
Taxes: You are responsible for applicable taxes.
Delinquency: We may suspend accounts for overdue payments.

5. Intellectual Property
Our Ownership: QuailMail.io retains all rights to the platform, software, logos, and content.
Your Content: You own data uploaded to the Services (e.g., email lists, campaigns). You grant us a non-exclusive license to process this data to deliver the Services.

6. Termination
By You: Cancel your subscription anytime via account settings.
By Us: We may suspend or terminate accounts for violations of these Terms, non-payment, or legal compliance.
Effect of Termination: You lose access to Services, and campaign data may be deleted.

7. Disclaimers
The Services are provided "as is" without warranties of any kind. We do not guarantee:

Uninterrupted, error-free, or virus-free operation.
Email delivery rates or campaign success.
Compliance of your campaigns with laws (your responsibility).

8. Limitation of Liability
To the fullest extent permitted by law, QuailMail.io is not liable for:

Indirect, incidental, or consequential damages.
Losses from misuse of the Services, third-party actions, or force majeure events.

9. Indemnification
You agree to indemnify us against claims arising from:

Your breach of these Terms.
Your violation of laws (e.g., spam regulations).
Your content or campaigns.

10. Governing Law and Disputes
Jurisdiction: These Terms are governed by the laws of [Insert Jurisdiction, e.g., State of Delaware, USA].
Dispute Resolution: Disputes will be resolved through arbitration or small claims court, excluding class actions.

11. Updates to Terms
We may update these Terms periodically. Continued use after changes constitutes acceptance. Material updates will be emailed to users.


12. Contact Us
For questions or disputes:
Email: support@quailmail.io