Transparency and Fairness at Every Step
At QuailMail.io, we strive to deliver exceptional value through our email marketing, automation, and verification tools. To maintain fairness and sustainability for both our users and our business, here’s our refund policy:
1. Free Plan:
Our free tier is 100% free forever with no hidden charges. Since no payment is required, refunds do not apply to free plan users.
2. Paid Subscriptions:
We do not offer refunds
for paid plans, including monthly or annual subscriptions. You’re
welcome to cancel anytime before your next billing cycle to avoid future
charges.
3. Exceptions:
Refunds are only considered in rare cases of:
Duplicate charges due to technical errors.
Unauthorized transactions (report immediately for investigation).
Free Access: We already provide powerful tools at no cost through our free plan.
Instant Cancellation: You retain full control—cancel your paid plan in seconds via your dashboard.
Transparency: No long-term contracts or surprise fees.
Log into your QuailMail.io account.
Go to Billing > Subscription.
Click “Cancel Plan” and confirm.
Note: Canceling stops future charges but does not refund existing payments.
👉 Downgrade to Free
Keep basic features like email verification for 500 contacts/month and automation for up to 1,000 emails—no credit card needed.
👉 Contact Support
Facing issues with your paid plan? We’ll help you resolve them:
Email: support@quailmail.io
Live Chat: Available 24/7.
👉 Dispute a Charge
If you believe a charge is incorrect, contact your payment provider (e.g., Stripe, PayPal) directly.
Q: Can I get a refund if I forgot to cancel my trial?
A: No. We send reminders before trials end, but responsibility lies with users to cancel.
Q: What if I’m unsatisfied with the paid plan?
A: Share feedback with our team! We’ll improve your experience or guide you to downgrade.
Q: Do unused credits roll over?
A: No. Credits expire at the end of each billing cycle.
All payments are encrypted via Stripe/PayPal. We never store your card details. For disputes, review our Terms of Service.
🙏 Thank You for Trusting QuailMail.io!
We’re committed to helping you grow—even if you choose our free plan.
